It's an interesting area, because good management tools are a key investment, but it's easy to let it fall off the rails when other priorities come up, when the person who built a given tool leaves, or when you subject yourself to "tool sprawl" and lose track of what you even have in play. Another by-product of sloppy tool management: DOSing your own environment with gobs of SNMP that can drive CPU/memory through the roof if too many tools are hitting your boxes too often or concurrently.
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